Privacy Policy
Last updated: February 7, 2026
Introduction
FAQ Videos ("we", "our", or "us") operates the FAQ Videos mobile application and the website at faqvideos.app. This Privacy Policy explains how we collect, use, and protect your information when you use our services.
Information We Collect
Account Information: When you sign in with Apple, we receive your Apple user identifier and, if you choose to share it, your name and email address. We do not receive your Apple ID password.
Content You Create: Topics you enter, prompts generated for you, and videos you record are stored to provide the service. Videos are stored in cloud storage only if you are a paid subscriber and opt into cloud backup.
Usage Data: We collect anonymous usage events (e.g., prompts viewed, videos recorded) to improve the app experience. These events are not linked to your identity.
Subscription Data: Subscription status is managed by Apple and RevenueCat. We receive entitlement status but never see your payment details.
How We Use Your Information
- To provide and improve the FAQ Videos service
- To generate personalized video prompts based on your topics
- To manage your subscription entitlements
- To enable share link functionality for paid subscribers
Third-Party Services
We use the following third-party services:
- Cloudflare: Website hosting and video storage (Cloudflare R2)
- RevenueCat: Subscription and entitlement management
- Anthropic: AI prompt generation (your topics are sent to generate prompts; no videos are shared)
- Apple: Authentication (Sign in with Apple) and payment processing
Each third party processes data in accordance with their own privacy policies.
Data Storage and Security
Your account data and topics are stored in a secure database hosted on Render. Videos uploaded by paid subscribers are stored in Cloudflare R2 with access controlled by time-limited signed URLs. We use industry-standard encryption for data in transit (TLS) and at rest.
Data Retention and Deletion
You can delete your account and all associated data at any time from within the app. When you delete your account, we remove your profile, topics, prompts, videos, and share links. Deletion is permanent and cannot be undone.
Children's Privacy
FAQ Videos is not intended for children under 13. We do not knowingly collect personal information from children under 13. If you believe a child has provided us with personal information, please contact us.
Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of significant changes through the app or by email. Your continued use of the service after changes constitutes acceptance.
Contact Us
If you have questions about this Privacy Policy, contact us at support@faqvideos.app.